Sales Policy

Effective Date: December 31, 2024

At PulseTech Hato, we are dedicated to providing our customers with high-quality computer accessories and exceptional service. The following sales policy outlines the terms and conditions under which we operate our sales transactions.

1. General Terms

By placing an order with PulseTech Hato, you agree to be bound by the terms of this Sales Policy. This policy applies to all purchases made through our website (www.pulsetechhato.com) or any other sales channels we may offer.

2. Product Availability

All products are subject to availability. We make every effort to ensure that the products listed on our website are in stock, but occasionally, items may be out of stock due to high demand or supply chain issues. In the event that an item is unavailable, we will notify you as soon as possible and offer a substitute, a backorder option, or a refund.

3. Pricing and Payment

  • Pricing: All prices are listed in U.S. dollars and are subject to change without notice. Prices do not include applicable taxes or shipping fees unless explicitly stated.
  • Payment Methods: We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options available on our website.
  • Sales Tax: Sales tax will be applied to orders based on the shipping destination, in compliance with applicable state and local tax laws.

4. Order Confirmation

Once you place an order, you will receive an email confirmation containing the details of your purchase, including the products ordered, the total price, and estimated shipping information. Please review this email carefully to ensure all information is accurate. If there is an error or if you need to make any changes, please contact us immediately at info@pulsetechhato.com.

5. Shipping and Delivery

  • Shipping Options: We offer various shipping options based on your location and the shipping method selected at checkout. Shipping charges are calculated at checkout based on weight, size, and destination.
  • Processing Time: Orders are processed and shipped within 1-3 business days, excluding weekends and holidays. Please note that processing times may vary depending on the product and availability.
  • Delivery Time: Delivery times depend on the shipping method and destination. Estimated delivery times are provided at checkout but are not guaranteed. Delays may occur due to weather, holidays, or shipping carrier issues.

6. International Orders

We currently offer international shipping to select countries. Additional shipping fees, customs duties, and taxes may apply to international orders. These charges are the responsibility of the customer and are not included in the item price or shipping cost at checkout.

7. Cancellations

Orders can be canceled within 24 hours of purchase, provided the order has not yet been processed or shipped. To cancel an order, please contact us immediately at info@pulsetechhato.com or call (928) 778-5629. After 24 hours, we are unable to cancel orders, but you may return the item in accordance with our Refund and Returns Policy.

8. Return and Refunds

Our Refund and Returns Policy outlines the process for returning products and obtaining refunds. Please refer to that policy for more detailed information.

9. Warranty and Repairs

PulseTech Hato offers a warranty on select products. Warranty details, including the duration and coverage, are provided with the product packaging or can be found on the product pages of our website. If your product is defective or damaged, please contact our customer support team for assistance with a warranty claim or repair options.

10. Limitation of Liability

PulseTech Hato is not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our products or services, including any damages resulting from delays, shipping errors, or product malfunctions. Our liability is limited to the amount paid for the product in question.

11. Customer Support

For any questions, issues, or assistance regarding your order or our sales policy, please contact us:

Phone: (928) 778-5629
Email: info@pulsetechhato.com
Address: 813 Norris Rd, Prescott, Arizona
Website: pulsetechhato.com

We value your business and are here to provide you with the best shopping experience possible. Thank you for choosing PulseTech Hato!