Payment Policy

Effective Date: December 31, 2024

At PulseTech Hato, we aim to provide a secure and convenient shopping experience. The following payment policy outlines the accepted payment methods, processing, and security details for purchasing products from our website, www.pulsetechhato.com.

1. Accepted Payment Methods

We accept the following payment methods for orders placed on our website:

  • Credit Cards: We accept major credit cards, including Visa, MasterCard, American Express, and Discover.
  • Debit Cards: Debit cards from major banks and financial institutions are also accepted.
  • PayPal: PayPal is available for secure online payments.
  • Other Payment Methods: Depending on the region, we may offer other payment options, including mobile payment services or financing options (where available).

2. Payment Processing

  • Secure Payment Gateway: All transactions are processed securely through trusted and reputable payment processors. Payment information is encrypted to ensure privacy and safety.
  • Transaction Authorization: When you place an order, your payment will be processed immediately, and your credit or debit card will be authorized for the full amount of the purchase. If your payment method is declined, your order will not be processed. You will be notified to provide an alternate payment method.

3. Billing Information

  • Accuracy of Information: It is your responsibility to provide accurate billing information, including your full name, address, phone number, and payment details. We may need to contact you for verification if there are any discrepancies or issues with your billing information.
  • Billing Address: The billing address you provide must match the address associated with the payment method. Any mismatched information may result in the rejection of your payment.

4. Taxes and Fees

  • Sales Tax: Sales tax will be applied to your order based on the shipping destination and applicable state or local tax laws. The applicable sales tax will be calculated and displayed at checkout.
  • Additional Fees: Shipping fees and other applicable charges will be calculated at checkout based on the shipping method and destination.

5. Payment Security

  • Encryption and Protection: We use industry-standard encryption technology (SSL) to ensure the security of your payment information during transmission. Your credit card and payment details are never stored on our website.
  • Fraud Prevention: We take precautions to prevent fraudulent transactions. If we suspect fraud or unauthorized activity on your account, we may contact you for further verification or cancel the order.

6. Payment Confirmation

  • After successful payment processing, you will receive an order confirmation email containing the details of your purchase, including product(s), shipping address, and payment information.
  • Please review the email confirmation to ensure all information is correct. If there are any discrepancies, please contact our customer service team immediately.

7. Payment Disputes

  • If you believe there has been an error or issue with your payment, please contact us within 30 days of the transaction to resolve the dispute. We will work with you to address any payment-related concerns.
  • If a payment dispute is initiated, we may require additional documentation or verification to resolve the issue.

8. Refunds and Adjustments

If you are eligible for a refund or adjustment based on our Refund and Returns Policy, the refund will be processed to the original payment method used for the purchase. Please note that it may take 5–10 business days for the refund to appear in your account, depending on your payment provider.

9. Contact Us

For any questions or concerns regarding payments, please contact our customer service team:

Phone: (928) 778-5629
Email: info@pulsetechhato.com
Address: 813 Norris Rd, Prescott, Arizona
Website: pulsetechhato.com

Thank you for choosing PulseTech Hato! We are committed to providing a safe and reliable shopping experience.